Swiss Delights - Winter

HOTELS

• 2 nights at Hotel Novotel Zurich Messe or similar in Zurich, Switzerland.
• 2 nights at Hotel Terrace / Central or similar in Engelberg, Switzerland.
• 3 nights at Hotel Alpine Classic / Moxy or similar in Leysin / Sion, Switzerland.

• Accommodation, Meals, Sightseeing and Excursions as per above mentioned itinerary.
• Services of a professional, friendly and multilingual Tour Manager or a local Representative. (Subject to minimum 15 customers).

SIGHTSEEING

• On certain departures, we may sometimes amend / reverse the itinerary. However, all the services / inclusions will remain the same.
• Generally, you will have to walk at sightseeing places, amusement parks and at the airports sometimes for a long distance, however the same will be timely instructed by the Tour Manager. It is advisable to carry good pair of comfortable sports shoes. The tour manager and the driver will do their best to get you as close to the monuments as possible.
• The Eiffel Tower on certain Days due to strong wind conditions or being overcrowded or for security reasons may be closed.
• The lifts at the Eiffel tower are currently closed due to safety. Hence the visit to the tower is only allowed by climbing the staircase. In case there is no change in the same on tour customers will be refunded the amount for the same if they chose not to climb the stairs.
• Due to stringent security checks at the Eiffel tower, it may take up to 3-4 hours in the queue.
• There could be attractions and entrances that would be closed without any prior notice due to unforeseen circumstances at the time of the groups visiting. In such scenarios an alternate attraction or entrance will be provided or a refund will be provided.

• Passport, Visa charges, Airport & Port taxes
• Tipping is expected from anyone providing your service e.g. Coach Driver, Local Guides, Hotel & Restaurant staff etc. It is mandatory to tip a nominal amount of EUR 3 per person/per day. For the entire duration of this tour which is 10 Days, the total Tips amount is EUR 33 per person to be paid to the Tour Manager on Day 01 of the tour.
• Cost of your Air tickets required to participate in this tour.
• No porterage included.
• Any expenses of personal nature such as porterage, laundry expenses, wines, mineral water, food and drink not in the regular menu provided by us, minibar, telephone calls, etc.
• Meals other than that what is mentioned in your itinerary.
• Cost of excursions, city sightseeing, entrance fees and local guides availed of by the passengers, other than that mentioned in your itinerary.
• Private airport transfers, Cost of Suggested / Optional Excursions.
• Arrival and Departure PCR – COVID test if required by the airline or Government bodies.

Single room supplement AED 2850 per person. *As a 3rd in a triple, a roll away cot may be provided. **As a 3rd in a double, no bed or cot will be provided to the child. Person below 12 years will be considered as a Child.

Note: Optional will be operated subject to minimum strength of 20 passengers.

Surcharges will be applicable during Peak and Event periods. Kindly check with your sales officer.

You must be in possession of a Multiple Entry UK & Schengen visa. The cost of these visa’s is not included in your package tour price. It would be best to check with your travel agent and the consulates nearest to you for advice and information. Please ensure that your travel documents are ready in time for departure

For this tour you would require confirmed air tickets to arrive into Zurich and depart from Zurich / Geneva / Milan. It would be advisable to check with your sales officer or local travel agent for ticketing

HOTELS

• All hotels will be either around the airport area or in the outskirts.
• Most hotels in Europe have only Twin beds. Double bed will be Queen size and not King size.
• As a 3rd person in a triple room, most hotels use rollaway beds and room size may be the same as the double room.
• For Child with bed: At times hotel don’t have enough roll away beds, in that case they might give a double and a separate single room.
• A person 12 years and below is considered a child and above 12 years, an adult.
• Hotel rooms may not be air conditioned / air cooled nor will fans be provided. Air conditioning / cooling in hotels are set as per European weather conditions.
• Functioning of Air cooling / Air conditioning in hotels is subject to official declaration of summer by the local authority.
• During heat wave in Europe air conditioning of the hotels and coaches may cease to function as they are not built for such high temperatures.
• Most hotels in Europe do not provide tea kettles in the rooms.
• Due to international events and trade fairs all throughout Europe such as Air Show, music festivals, ice skating championships etc., you may have to stay in hotels further away from the city.
• In Switzerland the stay may be split in two hotels
• Any damages caused to the hotel rooms / Coach during your stay, shall be payable by the passengers.
• We also reserve the right to substitute a hotel of similar class if it is deemed advisable or necessary.
• In certain cities hotels have not started the buffet breakfasts yet and if the same does not change by the time the tours begin, we will either provide breakfast or the groups will be taken to an Indian / local restaurant for breakfast.

COACHES

• Most of your journey in Europe is by coach and hence you are requested to keep the coach clean.
• Due to hygienic reasons it is not permitted to use toilets in the coach, however the tour manager will make comfort stops during long drives.
• Eating & drinking is not permitted in the coach.
• One check in bag and one hand bag per person only, due to limited boot space in the coach.
• In major European cities, there are parking restrictions for coaches and it may not be possible to stop at all the places during the city tour. Tour Manager will try his/her best to stop coach wherever possible for a photo stop.
• Coaches are non-wheelchair compliant. There are steps to board / alight from the coach.
• Due to private coaches being forbidden inside most of the European cities; as per EU norms to preserve them and to avoid getting them polluted and overcrowded, most of your sightseeing will be done by local buses and by foot.

GENERAL POINTS

• In case any member of the group tests positive for COVID-19, customers will need to unconditionally abide, adhere and comply solely at your costs and expenses to all laws, rules, notifications, Travel advisories, guidelines, directives and communications issued from time to time by all or any Governments, Authorities, Ministries, Departments, Local Bodies in India or Abroad, related to your tour to the foreign destination and/or on your return from the tour to your home destination in India or Abroad including but not limited to Covid-19 Protocols on quarantine, vaccinations etc. or in connection with any other Pandemic, epidemic, disease, condition etc., which may be communicated by all or any Governments, Authorities, Ministries, Departments, Local Bodies in India or Abroad with or without notice at any point of time whether at the commencement of the tour, during the tour and/or on the completion of the tour, as the case may be”.
• On some occasions you may have to join another group in case the group does not have adequate number of members.
• A local representative or a driver may only be there to assist you during the your initial part of you tour.
• Security alerts and unforseen closures may affect the itinerary.
• Please take extra care of your personal belongings while on the tour, every country you travel to is prone to thefts and bag snatching. THOMAS COOK India Ltd will not be liable for any loss of belongings / baggage.
• Disabled clients shall carry their own wheelchair & be accompanied by a qualified companion who is able to provide assistance to the disabled client per their regular/routine requirements.
• THOMAS COOK India Ltd shall not accept any liability or responsibility for any damages, loss, baggage loss, theft, injury, accident, death, breakdown or irregularity, which may occur in carrying out the tour arrangement, weather conditions, strikes, war, quarantine and any other cause whatsoever and all such loss or expense must be borne by the passengers alone. Insurance policies must be carried along all throughout while on tour.
• The management reserves the right to claim any additional expenses incurred due to delay or changes in schedules of train, airplane, bus, ship or other services.
• The Tour Manager and the company reserves the right to amend the itinerary, alter, vary or withdraw any particular departure, excursion advertised. For the convenience of our passengers, we may at times amend the itinerary to suit prevalent conditions & at the same time attain optimum utilization of the tour. All the services as per itinerary shall remain the same as it is during such amends.
• There are no refunds for any services i.e. meals, sightseeing etc. not utilized on your tour
• In case you decide to change the date of your return reservation once confirmed the exact amount payable to the airline will be advised once the same is confirmed.
• The images used in this brochure are for representation purpose only.
• Please refer to the Booking Form for detailed “Terms and Conditions”.

HOTELS

• 2 nights at Hotel B&B Rothrist / B&B Oftringen / Ibis Zurich Messe or similar in Central Switzerland
• 2 nights at Hotel Central / Terrace / Sherlock Holmes or similar in Engelberg / Meiringen, Switzerland
• 3 nights at Moxy / Alpine classic / Central Residence or similar in Sion / Leysin, Switzerland

• Sightseeing ,meals and accommodation as per the above mentioned itinerary
• All transfers and extensive excursions with entrance fees (as specified in the itinerary) by a deluxe air conditioned coach.
• Services of a professional, friendly and multilingual Tour Manager or a local Representative. (Subject to minimum 15 customers).

SIGHTSEEING

• On certain departures, we may sometimes amend / reverse the itinerary. However, all the services / inclusions will remain the same.
• Generally, you will have to walk at sightseeing places, amusement parks and at the airports sometimes for a long distance, however the same will be timely instructed by the Tour Manager. It is advisable to carry good pair of comfortable sports shoes. The tour manager and the driver will do their best to get you as close to the monuments as possible.
• The Eiffel Tower on certain Days due to strong wind conditions or being overcrowded or for security reasons may be closed.
• The lifts at the Eiffel tower are currently closed due to safety. Hence the visit to the tower is only allowed by climbing the staircase. In case there is no change in the same on tour customers will be refunded the amount for the same if they chose not to climb the stairs.
• Due to stringent security checks at the Eiffel tower, it may take up to 3-4 hours in the queue.
• There could be attractions and entrances that would be closed without any prior notice due to unforeseen circumstances at the time of the groups visiting. In such scenarios an alternate attraction or entrance will be provided or a refund will be provided.

• Passport, Visa charges, Airport & Port taxes
• Tipping is expected from anyone providing your service e.g. Coach Driver, Local Guides, Hotel & Restaurant staff etc. It is mandatory to tip a nominal amount of EUR 3 per person/per day. For the entire duration of this tour which is 10 Days, the total Tips amount is EUR 33 per person to be paid to the Tour Manager on Day 01 of the tour.
• Cost of your Air tickets required to participate in this tour.
• No porterage included.
• Any expenses of personal nature such as porterage, laundry expenses, wines, mineral water, food and drink not in the regular menu provided by us, minibar, telephone calls, etc.
• Meals other than that what is mentioned in your itinerary.
• Cost of excursions, city sightseeing, entrance fees and local guides availed of by the passengers, other than that mentioned in your itinerary.
• Private airport transfers, Cost of Suggested / Optional Excursions.
• Arrival and Departure PCR – COVID test if required by the airline or Government bodies.

Note: Optional will be operated subject to minimum strength of 20 passengers.

You must be in possession of a Multiple Entry UK & Schengen visa. The cost of these visa’s is not included in your package tour price. It would be best to check with your travel agent and the consulates nearest to you for advice and information. Please ensure that your travel documents are ready in time for departure

HOTELS

• All hotels will be either around the airport area or in the outskirts.
• Most hotels in Europe have only Twin beds. Double bed will be Queen size and not King size.
• As a 3rd person in a triple room, most hotels use rollaway beds and room size may be the same as the double room.
• For Child with bed: At times hotel don’t have enough roll away beds, in that case they might give a double and a separate single room.
• A person 12 years and below is considered a child and above 12 years, an adult.
• Hotel rooms may not be air conditioned / air cooled nor will fans be provided. Air conditioning / cooling in hotels are set as per European weather conditions.
• Functioning of Air cooling / Air conditioning in hotels is subject to official declaration of summer by the local authority.
• During heat wave in Europe air conditioning of the hotels and coaches may cease to function as they are not built for such high temperatures.
• Most hotels in Europe do not provide tea kettles in the rooms.
• Due to international events and trade fairs all throughout Europe such as Air Show, music festivals, ice skating championships etc., you may have to stay in hotels further away from the city.
• In Switzerland the stay may be split in two hotels
• Any damages caused to the hotel rooms / Coach during your stay, shall be payable by the passengers.
• We also reserve the right to substitute a hotel of similar class if it is deemed advisable or necessary.
• In certain cities hotels have not started the buffet breakfasts yet and if the same does not change by the time the tours begin, we will either provide breakfast or the groups will be taken to an Indian / local restaurant for breakfast.

COACHES

• Most of your journey in Europe is by coach and hence you are requested to keep the coach clean.
• Due to hygienic reasons it is not permitted to use toilets in the coach, however the tour manager will make comfort stops during long drives.
• Eating & drinking is not permitted in the coach.
• One check in bag and one hand bag per person only, due to limited boot space in the coach.
• In major European cities, there are parking restrictions for coaches and it may not be possible to stop at all the places during the city tour. Tour Manager will try his/her best to stop coach wherever possible for a photo stop.
• Coaches are non-wheelchair compliant. There are steps to board / alight from the coach.
• Due to private coaches being forbidden inside most of the European cities; as per EU norms to preserve them and to avoid getting them polluted and overcrowded, most of your sightseeing will be done by local buses and by foot.

GENERAL POINTS

• In case any member of the group tests positive for COVID-19, customers will need to unconditionally abide, adhere and comply solely at your costs and expenses to all laws, rules, notifications, Travel advisories, guidelines, directives and communications issued from time to time by all or any Governments, Authorities, Ministries, Departments, Local Bodies in India or Abroad, related to your tour to the foreign destination and/or on your return from the tour to your home destination in India or Abroad including but not limited to Covid-19 Protocols on quarantine, vaccinations etc. or in connection with any other Pandemic, epidemic, disease, condition etc., which may be communicated by all or any Governments, Authorities, Ministries, Departments, Local Bodies in India or Abroad with or without notice at any point of time whether at the commencement of the tour, during the tour and/or on the completion of the tour, as the case may be”.
• On some occasions you may have to join another group in case the group does not have adequate number of members.
• A local representative or a driver may only be there to assist you during the your initial part of you tour.
• Security alerts and unforseen closures may affect the itinerary.
• Please take extra care of your personal belongings while on the tour, every country you travel to is prone to thefts and bag snatching. THOMAS COOK India Ltd will not be liable for any loss of belongings / baggage.
• Disabled clients shall carry their own wheelchair & be accompanied by a qualified companion who is able to provide assistance to the disabled client per their regular/routine requirements.
• THOMAS COOK India Ltd shall not accept any liability or responsibility for any damages, loss, baggage loss, theft, injury, accident, death, breakdown or irregularity, which may occur in carrying out the tour arrangement, weather conditions, strikes, war, quarantine and any other cause whatsoever and all such loss or expense must be borne by the passengers alone. Insurance policies must be carried along all throughout while on tour.
• The management reserves the right to claim any additional expenses incurred due to delay or changes in schedules of train, airplane, bus, ship or other services.
• The Tour Manager and the company reserves the right to amend the itinerary, alter, vary or withdraw any particular departure, excursion advertised. For the convenience of our passengers, we may at times amend the itinerary to suit prevalent conditions & at the same time attain optimum utilization of the tour. All the services as per itinerary shall remain the same as it is during such amends.
• There are no refunds for any services i.e. meals, sightseeing etc. not utilized on your tour
• In case you decide to change the date of your return reservation once confirmed the exact amount payable to the airline will be advised once the same is confirmed.
• The images used in this brochure are for representation purpose only.
• Please refer to the Booking Form for detailed “Terms and Conditions”.